Introduction to
Washington Health
Insurance
An illness or injury can be
financially devastating, especially when
considering the rising
cost of
health care over the
past twenty=five years.
Washington Health insurance can
help
protect you from large,
catastrophic health care
expenses
that can accumulate
during an acute or
chronic illness
This can take the form
of catastrophic
Washington
health
insurance, Washington
group health insurance,
Washington individual
health
insurance, or
Washington family health
insurance., One
thing it must be is
affordable
health
insurance.
If you
have a job, your
employer may provide
group comprehensive
ajor medical / health
insurance. You can also
purchase individual
comprehensive major
medical health
insurance privately or
through
an insurance agent or
broker who is licensed
by the State of
Washington to sell
health insurance
products .
This summary outlines
the different types of
health-medical insurance
and provides contact
information should you
experience a
problem with your plan.
Categories of Health
Insurance and
How Health Insurance
Works
Health insurance pays
for expenses incurred
for diagnosis
and treatment of covered
medical conditions.
There are
many different types of
health insurance plans
available in
Washington State. If you
have a choice, it is
important to choose
the plan that best fits
your specific needs,
budget, and
lifestyle. Also, make
sure that you are aware
of the state or
federal agency that
regulates the type of
health care plan you
purchase in case you
experience questions or
problems.
Each of the different
ways of receiving health
care services
has advantages and
disadvantages. It is in
your best interest
to become familiar with
the different types of
health
insurance, so you know
what may be available to
you.

• Indemnity Policies
(Traditional
Fee-for-Service
Insurance) in Washington
Consumers Guide to
Health Insurance
• Preferred Provider
Organizations (PPOs)
• Health Maintenance
Organizations (HMOs orr
Managed Care)
• Self-Insured Health
Plans (Single Employer
Self-
Insured Plans)
• Multiple Employer
Welfare Arrangements (MEWAs)
Indemnity Policies
(Traditionall
Fee-for-Service
Insurance)
Point of Service (POS)
Most indemnity policies
allow you to choose any
doctor
and hospital that you
wish when seeking health
care services.
The hallmark of
traditional
fee-for-service
insurance is
choice. You are given
the choice of what
provider to visit
when seeking covered
medical services with
few geographic
limitations. However
freedom costs and this
is generally the most
expensive type of
Washington health
insurance policy. When
purchasing an indemnity
policy, you often have
a deductible. The
deductible is the amount
you are required to pay
before policy benefits
are provided.
You generally have a
choice in the amount of
your deductible. As the
deductible increases ,
the premium paid for the
plan decreases. since
higher deductibles
translates into higher
co-insurance by the
policy holder.
Once the deductible has
been paid, the remaining
charges
are reimbursed to you at
a specified percentage
according to
the policy contract. The
difference between
eligible charges
and the percentage paid
is called a
“co-payment,” and is
normally your
responsibility. The
policy or an employee
benefit booklet (if your
indemnity policy is
group coverage)
will spell out the terms
and conditions of what
is covered
and what is not covered.
Read your policy or
benefit booklet
before you need health
care services and ask
your health
insurance agent,
insurance company, or
employer to explain
anything that is
unclear. The Washington
State Insurance
Commissioners Office
regulates indemnity
policies. If you have an
individual or group
health
insurance policy that is
a traditional
fee-for-service policy
issued by a licensed
health insurance
company, then
you may contact the
Washington State
Insurance commissioners
Office for assistance.
Since jurisdiction
is divided between state
and federal agencies, it
can be
confusing to determine
who regulates your
health care
coverage. The Washington
State Insurance
Commissioners Office is
always available to
assist consumers with
health care questions or
to direct consumers to
the correct agency for
assistance. Please see
the last page of this
summary for the many
ways you can contact the
Washington State
Insurance Commissioners
Office

Important Points to
Remember About
Indemnity Policies:
• You have the freedom
to choose your doctor,
specialist,
or hospital with few
limitations.
• Your options are
seldom if ever limited
by geographic
restrictions.
This freedom of
choice costs as
indemnity plans are
generally the most
expensive type of
Washington State Health
insurance
• Generally you are
responsible for paying
a deductible before
covered medical benefits
are reimbursable.
• You may be required to
pay a co-payment for
covered
medical services.
• You can seek
assistance from the
Washington State
Insurance Commissioner’s
Office for questions
regarding any indemnity
policy issued by an
insurance
company admitted in
Washington State.
Preferred Provider
Organizations (PPOs) in
Washington
A Preferred Provider
Organization (PPO) in my
opinion has the best of
the features of
indemnity plans and
managed care plans. PPO
plans provide a list
of contracted
“preferred” providers
from which to choose.
You receive the highest
monetary benefit when
you limit
your health care
services to those
providers on the list.
Yet, you may go directly
to contracted
specialists without
referrals.
If you go to a doctor or
hospital that is not on
the preferred
provider list (referred
to as going
“out-of-network”), then
the plan covers a
smaller percentage of
your health care
expenses or may cover
none of your health care
expenses
based on the contract
wording of the plan.
Always check
with your PPO or consult
your list of preferred
providers
before you seek health
care services to make
certain your
physician or hospital is
a contracting provider
(part of the
network). Make sure that
your doctor refers you
to health
care providers within
your PPO network, if
applicable.
PPOs in Washington State
are regulated by the
Washington State
Insurance commissioners
office .
Important Points to
Remember About Preferred
Provider Organizations:
• You receive the
highest monetary benefit
when staying
within the PPO network.
Generally, you may go to
contracted specialists
without referrals from
primary care physicians
without penalty.
• You may have the
option to go outside the
PPO network
at a higher monetary
cost to you.
• Check to make sure
your doctor or any
specialist
referred to you is part
of the PPO network
before
utilizing covered
services.
Washington Health
Insurance PPOs can also
be self-funded.

Health Maintenance
Organizations in
Washington
(HMOs or Managed Care)
Membership in a Health
Maintenance Organization
(HMO)
requires plan members to
obtain their health care
services
from doctors and
hospitals affiliated
with the HMO. It is
common practice in HMOs
for the plan member to
choose
a primary care physician
who treats and directs
health care
decisions and who
coordinates referrals to
specialties within
the HMO network. The
doctors and hospital
personnel
may be employees of the
HMO or contracted
providers.
Since HMOs operate in
restricted geographic
regions, this
may limit coverage for
plan members if medical
treatment
is obtained outside the
HMO network or coverage
area.
Washington State HMOs
are required to cover
medically necessary
emergency services even
when outside of their
coverage area.
The intent of managed
care products is to
create less costly
delivery of health care
services while
maintaining quality
health care. HMOs offer
access to a
comprehensive package
of covered health care
services in return for a
prepaid
monthly amount
(premium). Most HMOs
charge a small
co-payment depending
upon the type of service
provided.
Important Points to
Remember About Health
Maintenance
Organizations:
• You must obtain health
care services from HMO
providers, except in
certain emergency
situations.
• Your choice of primary
care physician is
important
because he/she directs
your care. Also, your
primary care
physician often
coordinates referrals to
specialties within
the HMO.
• Your options may be
limited by the
geographic restrictions
of the HMO network.
• You may be charged a
small co-payment each
time you
utilize an HMO covered
service
Point of Service Plans
in Washington (POS)
Self-Insured Health
Plans in Washington
(Single Employer
Self-Insured Plans)
Washington Health
Insurance
Self-Insured Health
Plans have gained in
popularity among
large employers, labor
unions, school districts
and other
municipalities. These
groups provide a pool of
money and
then proceed to pay for
the health care services
of their
members (employees) from
this pool. It is common
for
self-insured plans to
turn over the
administration of their
health plans to a Third
Party Administrator (TPA).
The TPA
handles all
administrative tasks
including claims
processing
and payments. Often the
employer will contract
with an
insurance company to act
as a TPA for all health
care claims.
Washington Health
Insurance
Most self-insured health
plans fall under the
Employee
Retirement Income
Security Act (ERISA).
ERISA is federal
law that is enforced by
the U.S. Department of
Labor,
Employee Benefits
Security Administration
(DOL-EBSA).
If you are a member of a
self-insured health plan
through
your employer or union,
then you can contact the
DOLEBSA
for assistance. However,
the DOL-EBSA does not
regulate self-insured
health plans that are
sponsored through
school districts, other
municipalities, and
churches. If you
are a member of this
type of plan, you can
file a complaint
with the plan directly
or you may seek a legal
remedy
through a court of law.
The DOL-EBSA is
available to
answer questions about
self-insured employer
plans that
come under ERISA
regulation. You can gain
information on
the type of plan that
you participate in by
contacting your
employer or union. If
there is still some
question, then you
can contact the DOL-EBSA
for clarification.
Please see the
“Resources” section of
this brochure..
Important Points to
Remember About
Self-Insured
Health Plans:
• If you work for a
large employer, have a
union affiliation,
work for a school
district, or work for a
municipality, the
health plan offered to
you may be a
self-insured entity.
• An insurance company
or a TPA may
administrate a
self-insured
health plan.
• Self-Insured health
plans are most likely
subject to federal
ERISA law.
• If your self-insured
health plan is not a
school district,
other municipality, or a
church, you can seek
help from
the DOL-EBSA.
• If your self-insured
health plan is a school
district, other
municipality, or a
church, you may seek
assistance from
the plan directly or
from the courts.
Consumers Summary Health
Insurance
Multiple Employer
Welfare Arrangements
(MEWAs)
MEWAs permit employer
members of trade,
industry,
professional, and other
associations to create
trust funds for
the purpose of offering
and providing health
care benefits
to their employees.
Because of significant
and widely
publicized mishandling
of claims by MEWAs in
the 1980s
and early 1990s,
legislation was passed
to more closely
regulate MEWAs.
Employer Welfare
Arrangements:
• Your employer may
offer a MEWA health plan
if they are
an employer member of a
trade, industry,
professional,
or other association.
How Is Health Insurance
Marketed in Washington
State
Health insurance
coverage is sold to
consumers through
individual policies or
group policies.
Individual health
insurance coverage
should be pursued when
your employer
does not offer health
insurance as a benefit
of employment,
when you cannot be named
as the dependent on
another
person’s insurance
policy, or when you are
not a member of
a professional or trade
association that offers
group coverage.
Many consumers are
self-employed, contract
employees, or
work for small employers
and do not have access
to a group
policy secured by an
employer. Individual
coverage can be
obtained by contacting a
licensed health
insurance agent
or broker. You will
need to complete an
application that
includes your medical
history, which will be
reviewed by a
medical underwriter at
the health insurance
company. If you
meet the underwriting
qualifications and are
issued a policy,
the company may not
cover preexisting
conditions up to nine
months
after the effective
date of the policy.
However, if you
have been previously
insured under an
individual or group
policy without a break
in coverage of more than
62 days,
your new insurance
company must apply the
prior creditable
coverage refer to the
“Health Insurance Terms”
towards any waiting
period for preexisting
conditions.
Individual health
insurance companies may
reject your
application based on
your medical history.
If you are rejected, you
are then offered the
WSHIP plans offered thru
Washington State Health
Insurance Pool. These
plans are much higher in
rates as the population
of people in these plans
utilize services to a
much greater degree than
average.
Group health insurance
offers certain
advantages over
individual health
insurance policies. If
you have at least 2
employees working at
least 20 hours per week
in the group, you may
apply for group
coverage. There are no
required health
questionnaires for
members of a group of up
to 50 employees in size.
Also, if you have been
previously insured under
a group
policy without a break
in coverage of more than
62 days,
your new insurance
company must apply the
prior creditable
coverage toward the
nine-month waiting
period for preexisting
conditions. It should be
noted that, upon
application for
coverage, large employer
groups (more than 50
employees)
may be underwritten, as
a group, by insurance
companies.
Association group health
insurance, like
individual
health insurance, is
subject to medical
underwriting. These are
generally for groups of
5 employees or larger in
size. You can be
medically underwritten
as a group and rates
can vary depending upon
the health history.
Medical underwriting
rules for small group
health insurance (2-50
employees) differs from
large group and
individual health
insurance policies.
Regardless of any
preexisting condition,
you must be offered
coverage under a small
group policy (2-50
employees) on
a guaranteed issue
basis. However, the
small group insurance
company can utilize the
nine-month waiting
period for
preexisting conditions.
Of course, if you have
prior creditable
coverage it must be
applied to decrease or
eliminate the
waiting period.
Important Points to
Remember About
Individual and
Group Health Insurance
Coverage:
• Health insurance
coverage is sold to
consumers under
either individual or
group policies.
• Individual and
Association group
policies are subject to
medical underwriting, on
an individual basis.
• Qualifying creditable
coverage must be applied
towards
the nine month waiting
period for preexisting
conditions in
individual policies and
group policies.
• Small group policies
require that coverage be
offered on a guaranteed
issue basis regardless
of
any preexisting
condition.
12 Washington health
Insurance
What Is COBRA?
The Consolidated Omnibus
Budget Reconciliation
Act
(COBRA) is federal law
that extends your
current group
health insurance when
you experience a
qualifying event
such as termination of
employment or reduction
of hours
to part-time status. The
extension period is 18
months and
some people with special
qualifying events may be
eligible
for a longer extension.
To be eligible for
COBRA, your
group policy must be in
force with 20 or more
employees
covered on more than 50
percent of its typical
business days
in the previous calendar
year.
Indemnity policies, PPOs,
HMOs, and self-insured
plans
are all eligible for
COBRA extension;
however, federal
government employee
plans and church plans
are exempt
from COBRA. Individual
health insurance is also
exempt
from COBRA extension,
which may be another
reason to
pursue participation in
group health plans, if
possible.
• COBRA is federal law
that extends your
current group
health coverage after a
qualifying event.
Individual policies
do not qualify for
COBRA.
• COBRA law applies to
group policies in force
with 20 or
more employees covered
on more than 50 percent
of its
typical business days in
the previous calendar
year.
• Indemnity policies,
HMOs, PPOs, and
self-insured plans
are COBRA eligible.
Federal government
employee plans
and church plans are
COBRA exempt
What Is the Health
Insurance Portability
and Accountability Act
(HIPAA)?
In 1996 the federal
government passed into
law the Health
Insurance Portability
and Accountability Act (HIPAA).
HIPAA law provides
eligible individuals who
have recently
lost their employer
sponsored group health
plan the
opportunity to purchase
health insurance
coverage even if
they have a preexisting
health condition. If you
meet the
definition of an
eligible individual, all
health insurance
companies who sell
individual plans must
offer you
health insurance
regardless of your
medical history. This
requirement to issue
insurance is called
“guaranteed issue.”
You may not be declined
coverage based on
medical reasons.
In order to qualify as
an eligible individual
you must meet
the following
conditions:
• Your last health care
coverage must have been
under an
employer sponsored group
health plan, which
includes
COBRA continuation
coverage, for at
least 18 months. This
prior 18-month coverage
is referred
to as “creditable
coverage.”
• All available COBRA
continuation
coverage has been
elected and exhausted.
If you qualify
for COBRA you are
required to accept
the coverage and
continue the coverage
for the maximum
time period allowed.
(When an employer
terminates
its existing group
health plan entirely,
COBRA coverage ends
and is considered
exhausted.)
• You are not eligible
under a group health
plan,
Medicare or do not have
other
health insurance
coverage.
• You did not lose your
most recent health
coverage due to
nonpayment of premium or
fraud.
Washington Health
Insurance
Once has been exhausted,
you have
63 days to file an
application to purchase
a guaranteed issue
HIPAA policy with an
insurance company or
health plan.
All carriers that sell
individual health care
policies must offer
their two most marketed
individual plans to
HIPAA eligible
individuals regardless
of your health status.
If you accept a
conversion policy or a
short-term policy after
exhausting
COBRA, you give up your
HIPAA
eligibility. It is
important to understand
that a conversion
policy is not a HIPAA
policy.
When applying for a
HIPAA policy you can
present a
Certificate of
Creditable Coverage from
your insurance
company or health plan
as part of the
application process.
The Certificate of
Creditable Coverage is a
written statement
from your insurance
company or health plan
showing the
length of time you have
been covered. The
Certificate can
be used as proof of your
18 months continuous
creditable
coverage when applying
for a HIPAA policy.
Although HIPAA is
federal law, as of
January 1, 2001,
Important Points to
Remember About HIPAA:
• HIPAA gives eligible
individuals who have
lost
group coverage the
opportunity to purchase
individual
health coverage.
• HIPAA eligible
individuals are not
subject to
medical underwriting.
• HIPAA policies must be
issued to eligible
individuals
on a guaranteed issue
basis regardless of any
preexisting
medical condition.
• You have only 63 days
after COBRA
has been exhausted to
file an application to
purchase a
HIPAA policy.
• HIPAA policies are not
conversion policies.
Accepting
a conversion or
short-term policy
terminates your
HIPAA eligibility.
.
Creditable Coverage or
Prior Qualifying
Coverage — The
number of months you had
health insurance in
place before
your current or new
policy became effective.
Creditable
coverage must be counted
towards any preexisting
condition
exclusion in either an
individual or group
policy.
Claim — A notification
to your insurance
company that
payment is due under the
policy provisions.
Consumers Guide to
Health Insurance 25
Co-payment — The portion
of charges you pay to
your
provider for covered
health care services in
addition to any
deductible.
GLOSSARY OF TERMS:
Coverage — The scope of
protection provided by
an
insurance contract which
includes any of the
listed benefits
in an insurance policy.
Denial — An insurance
company decision to
withhold a
claim payment or
preauthorization. A
denial may be made
because the medical
service is not covered,
not medically
necessary, or
experimental or
investigational.
Deductible — A fixed
amount which is deducted
from
eligible expenses before
benefits from the
insurance company
are payable.
ERISA — Stands for the
Employee Retirement
Income
Security Act (1974).
Administered by the U.S.
Department
of Labor, Employee
Benefits Security
Administration. ERISA
regulates employer
sponsored pension and
insurance plans
(self-insured plans) for
employees.
Exclusions and/or
Limitations — Conditions
or circumstances
spelled out in an
insurance policy which
limit or exclude
coverage benefits. It is
important to read all
exclusion,
limitation, and
reduction clauses in
your health insurance
policy or certificate of
coverage to determine
which expenses
are not covered.
Experimental and/or
Investigational Medical
Services — A
drug, device, procedure,
treatment plan, or other
therapy
which is currently not
within the accepted
standards of
medical care.
Grace Period — A
specified period
immediately following
the
premium due date during
which a payment can be
made to
continue a policy in
force without
interruption. This
applies
only to Life and Health
policies. Check your
policy to be
sure that a grace period
is offered and how many
days, if any,
are allowed.
26 State of California
Department of Insurance
Guaranteed Issue — A
health insurance policy
that must be
issued regardless of any
preexisting medical
condition. The
present and past
physical condition of a
health insurance
applicant is not
considered as a part of
underwriting. No
physical examination is
required. The insurance
company
cannot decline coverage
to an applicant of a
guaranteed issue
policy based on medical
history.
Independent Medical
Review — A process where
expert
medical professionals
who have no relationship
to your health
insurance company or
health plan review
specific medical
decisions made by the
insurance company.
California law
provides for an
Independent Medical
Review Program, which
is administered by the
CDI and the DMHC
depending upon
what type of coverage
you have (indemnity or
HMO).
Medically Necessary — A
drug, device, procedure,
treatment
plan, or other therapy
that is covered under
your health
insurance policy and
that your doctor,
hospital, or provider
has determined essential
for your medical
well-being, specific
illness, or underlying
condition.
Policy — The written
contract between an
individual or
group policyholder and
an insurance company.
The policy
outlines the duties,
obligations, and
responsibilities of both
the policyholder and the
insurance company. A
policy may
include any application,
endorsement,
certificate, or any
other document that can
describe, limit, or
exclude coverage
benefits under the
policy.
Preexisting Condition —
Any illness or health
condition for
which you have received
medical advice or
treatment during
the six months prior to
obtaining health
insurance. Group
healthcare policies of 3
or more persons cover
preexisting
Consumers Guide to
Health Insurance 27
conditions after you
have been insured for 6
months, and
individual policies
cover preexisting
conditions after you
have
been insured for 1 year.
Creditable coverage must
be counted
towards any preexisting
condition exclusion in
either an
individual or group
policy.
Usual, Reasonable, and
Customary — The amount
that your
insurance company
determines is the normal
payment range
for a specific medical
procedure performed
within a given
geographic area. If the
charges you submit to
your health
insurance company are
higher than what is
considered
normal for the covered
health care services,
then your health
insurance company may
not allow the full
amount charged
to you.